COLLEGE BOOKSTORE POLICIES AND PROCEDURES
ONLINE BOOKSTORE POLICY
Online customers paying by credit card must allow the bookstore two full working days from the time of transaction to process order. (The bookstore is closed Saturday, Sunday and designated holidays. These days are not considered working days.)
Online credit card customers who designate in store pick up must bring order confirmation or credit card used for online purchase in order to pick up merchandise.
Due to lack of storage space, all online credit card merchandise designated for in store pick up will be returned to stock if not picked up within thirty days of purchase.
Students who reserve books online and are on financial aid (Pell Grant, Loan etc.)cannot pick up books until the first day of class.
Refund Policy:
We will gladly give refunds to students who meet the following requirements:
- Returns must be accompanied by cash register receipt and withdrawal slip.
- Books must be in new condition; free of all markings with pen, pencil and erasers, etc. (used books obviously exempt).
- Returns will be accepted only during the first 15 days of the term for which they were purchased. After the refund period ends, books are considered used and can be sold at the end of semester book buy back (see buy back policy for conditions of resale).
- Non-required course materials, supplies, clothing, etc. are not returnable.
- Refunds will not be given on adopted textbooks on the basis that the instructor is not using the book.
- All materials sold with textbooks (tapes, cd's, computer disk, maps, etc.) must be returned with textbooks in order for a refund to be given.
- Refund period for minimester is the first five class days. Refund period for minisession is the first class day (no refund on books and materials for 1 and 3 day classes).
- Every effort will be made to accommodate the student when the wrong book is inadvertently bought. Please do not write in or open textbooks that are sold in packages until you have gone to your first class. Cash register receipt is required for all textbook returns.
Method of Payment:
We accept cash, personal checks, Mastercard, VISA, and Discover cards. When paying by check:
- You must present current student schedule.
- Checks are accepted for the amount of purchase only.
- Checks should be made payable to Calhoun Community College (two-party and counter checks are not acceptable).
- Phone number, student number, and current address must be recorded on the front of the check.
End of Semester Book Buyback Policy:
 The Bookstore will purchase books at 50% of the retail price if the following conditions are met:
- You must present current class schedule or Alabama driver's license.
- The class is offered the next semester.
- Your instructor wants to use the same textbook.
- The bookstore is not overstocked.
- *The textbook is in reasonable condition for resale.
- All additional materials (cassette tapes, diskettes, workbooks, maps, etc.) sold with the books must be returned with the book.
*The Bookstore will not buy the following:
- Old editions.
- Textbooks in poor condition (e.g. missing pages or covers, water stains, broken bindings, or heavily soiled.)
*If the demand for a title has been met or your teacher has chosen a different book, when possible, the bookstore will buy your book for a wholesaler at the wholesalers’ price. The bookstore does NOT determine the wholesalers’ price.
Financial Aid Information (Excluding Pell Grant Recipients):
- All students charging books on any financial aid program must wait until the first day of class!
- Students on financial aid programs can purchase their books the first 3 weeks of classes.
- Minimester students who are on financial aid programs may charge books the first two days of the minimester.
Pell Grant Recipients:
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